Shipping policy

Order Processing Time
We aim to process and ship orders within two (2) business days after payment has been received. 

Shipping Rates & Delivery Times
Shipping costs and estimated delivery times are calculated at checkout, based on your location and the shipping method selected. Please note that delivery times are estimates and may vary due to factors beyond our control (such as carrier delays, weather conditions, or customs processing).

Order Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information. You can use this information to follow your order’s progress until it arrives.

Incorrect Addresses & Undeliverable Packages
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for delays or losses due to incorrect or incomplete addresses. If a package is returned to us as undeliverable, we will contact you to arrange reshipment at your expense.

Damaged or Missing Items
If your order arrives damaged or if items are missing, please contact us immediately using our contact form so we can assist you. Claims must be made within twenty for (24) hours after delivery.

International Shipping 
International orders may be subject to customs duties, import taxes, or fees imposed by your country. These charges are the responsibility of the customer. Delivery times for international orders may vary depending on customs clearance procedures.

Questions
If you have any questions about your order or shipping, please reach out to us through our contact form. We are here to help.